Job Vacancies
Customer Account Manager
Based in Accrington, System Hygiene is one of the North's leading distributors of cleaning, hygiene, safety and workwear products. Celebrating over 37 years of excellent customer service, System Hygiene has been a trusted supplier to many of the region’s business customers, schools, restaurants, hotels and sports venues. With year-on-year growth, we are now looking to add talented Customer Account Manager to our growing team.
As a Customer Account Manager, you will be required to have regular telephone contact with both existing and lapsed customers. It is therefore essential to have good spoken English, a fun bubbly personality and the ability to build good relationships with our customer base which includes business customers, schools, restaurants, hotels and sports venues.
As a Customer Account Manager, your role will include:
- Keeping regular contact with existing accounts by telephone.
- Re-establishing contact with lapsed accounts to regain their business.
- Occasionally calling new potential accounts where opportunities exist.
- Increasing sales and customer satisfaction across the accounts you manage.
- Handling incoming enquiries and responses.
- Accurately entering account information into the company database.
- Achieving individual targets and key performance indicators (KPIs).
The ideal candidate will have the following skills and abilities:
- previous experience in a customer-focused role.
- the ability to understand customer needs and identify sales opportunities
- excellent time-management and be able to juggle multiple workloads
- some experience in using a CRM system and strong IT skills.
- a polite telephone manner
- good written and spoken skills
- a commitment to delivering exceptional customer service with their accounts.
ln return, System Hygiene can offer:
- Competitive salary dependent upon experience.
- Thorough, on the job, training & exposure to all areas of the business.
- 29 days Annual Leave (incl. bank holidays).
- Professional and personal development opportunities.
- A pension scheme.
- A supportive and friendly team.
- Full-time or part-time hours to suit the candidate.
You will be offered full training on our products and our CRM program, prof.ITplus. Career progression is available for ambitious candidates.
Salary:
£18,000–£23,000 DOE. 29 days annual leave (incl. bank holidays). Pension scheme.
How to Apply
Please e-mail your CV to [email protected]
If you have any questions about the Customer Account Manager role, please contact:
Elizabeth Stebbings
Customer Services Manager
System Hygiene Ltd
Altham Business Park
Altham
Lancashire
BB5 5YT
Tel: 01282 777999
The closing date for applications to the role of Customer Account Manager is 17th February, 2022
Delivery Driver/Warehouse Operative
Due to continued business growth, we are looking to recruit a reliable, friendly and experienced delivery driver/warehouse operative to join our busy team based in Altham, Lancashire. Full UK driving licence essential. Immediate start.
Duties will vary from delivering goods to our customers whilst also supporting the warehouse with picking duties, van loading etc. on your return. We pride ourselves on professionalism, punctuality and unbeatable customer service, which has gained us a fantastic reputation throughout the local area. In this role, you will be in constant contact with customers so we expect you to be smart, professional and display first-class communication skills under all circumstances. We will carry out an employment check, DBS check and arrange training on our systems. You will be driving a van from our fleet which you will be expected to maintain in good order at all times. If you are looking for a role that can provide stability, longevity and personal career growth, please apply today!
As a Delivery Driver/Warehouse Operative, your role will include:
- Making deliveries and collections.
- Booking goods in/out of the warehouse.
- Loading and unloading vehicles.
- Picking and packing customer orders.
- General warehouse duties.
- Complying with all health and safety guidelines.
Experience & Skills required:
- Steady work history.
- Full UK driving licence.
- Physically fit due to lots of lifting.
- Comply with health and safety guidelines.
- Must be over 25 due to insurance policy.
- Forklift licence advantageous.
- Mon-Fri, 42.5 hours per week, between 8am-5pm, full-time.
- Competitive salary, holiday and benefits package. Meets National Living Wage.
How to Apply
If you have any questions about the delivery driver/warehouse operative role, please contact:
Chris Whittam
Stock Control Manager
System Hygiene Ltd
Altham Business Park
Altham
Lancashire
BB5 5YT
Tel: 01282 777999
The closing date for applications to the role of Delivery Driver/Warehouse Operative is 14th February, 2022
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